Returns and Refunds

Returns and Refunds Policy

At Treasure Sports, we warmly welcome our customers and want them to shop on our website with 100% confidence. However, if for any reason an issue arises, we offer you an extremely easy returns and refund process.

1) What type of products can you return?

If, for any reason, you are not satisfied with a product ordered from Treasure Sports, you can return it. If you feel that a product you have opened is not suitable, has a size issue, or you have received the wrong item, please repack it immediately and return it.

2) What type of products cannot be returned?

Underwear cannot be returned for hygiene reasons, and similarly, if you realise after opening a product that it is not suitable but continue to use it, we will not accept a return in that case either.

3) Within how many days can you return products?

Customers of Treasure Sports can return their product within 30 days of placing the order.

4) In what conditions can products be returned?

A) The item must be unused – for example, if you open the product once to check it and do not like it, please repack it. If there are any accessories included, they must also be added back in the same way.

B) The box must be in its original condition, exactly as it was delivered to you.

5) How to Start the Return Process?

If you have decided to return a product, the first step is to email us at info@treasuresports.co.uk with the following details:

Your order number

Reason for return

Any supporting photos (If you can)

Once we receive your email, our customer service team will guide you through the next steps of the return process, or you can send the item on below return address;

Store First Rochdale, Crown Business Park, Rochdale, England, OL11 2PU

6) Who will pay for the return shipping?

The customer will pay the return shipping cost. However, if Treasure Sports has sent the wrong or faulty item, Treasure Sports will provide the customer with a return label and bear the shipping cost. In all other cases, the customer is responsible for return shipping.

7) Refunds and Exchanges

Refunds will be issued upon receiving the returned item within 3 to 4 Days.

8) Contact Information

Apart from the stated information, if you still want to know or ask anything, just email us at info@treasuresports.co.uk